Total Quality Management in the stock exchange: A case study

The purpose of this study is to explore, assess, and identify the implementation patterns of Deming's principles in Malaysia's Kuala Lumpur Stock Exchange. By applying Deming's 14-point quality criteria to these service providers, Deming's significance factors are then ranked to...

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Detalhes bibliográficos
Principais autores: Gurcharan, S., Wong, E.S.K., Fereidoon, Z.
Formato: Artigo
Publicado em: Academic Journals 2010
Assuntos: