Social media content analytics: Study on B2C fan-pages

One of the supreme way of directly connecting with consumers via Social Networking Sites (SNS) is to generate a brand page in Facebook (called fan page) containing products information and publish regular po stings on these pages. Customers will reply differently to these postings. In defining the e...

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Dettagli Bibliografici
Autori principali: Rahman, Zoha, Suberamanian, Kumaran, Zanuddin, Hasmah, Moghavvemi, Sedigheh, Md Nasir, Mohd Hairul Nizam
Natura: Conference or Workshop Item
Lingua:English
Pubblicazione: 2017
Soggetti:
Accesso online:http://eprints.um.edu.my/18122/1/All.pdf