The Meaning of Quality in Online/Blended Courses to American and Malaysian Administrators, Faculty, and Students

This article compares two studies, investigating administrator, faculty, and student perceptions of quality in online/blended courses conducted in two different contexts, namely (1) two midsize public universities in the United States, and (2) a college in a public university in Malaysia. The resear...

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Main Authors: Smidt, Esther, Cheong, Cecilia Yin Mei, Dachroeden, Emily, Kochem, Timothy
Format: Article
Published: IGI Global 2019
Subjects:
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author Smidt, Esther
Cheong, Cecilia Yin Mei
Dachroeden, Emily
Kochem, Timothy
author_facet Smidt, Esther
Cheong, Cecilia Yin Mei
Dachroeden, Emily
Kochem, Timothy
author_sort Smidt, Esther
collection UM
description This article compares two studies, investigating administrator, faculty, and student perceptions of quality in online/blended courses conducted in two different contexts, namely (1) two midsize public universities in the United States, and (2) a college in a public university in Malaysia. The research question explored in both studies was: What is the meaning of “quality” in an online/blended course to administrators, faculty, and students? Survey data from the three constituents in both contexts were obtained. Qualitative data analysis revealed the top 7-8 quality features of each context as ranked by number of references. The results revealed similarities and differences in the rankings of the quality features between constituents and between contexts. Similarities suggested that different constituents had different priorities with regards to quality features while differences appeared to be based on where each institution was on their distance education trajectory. These findings should be considered and reflected on in online course design, teaching strategies, and student support. Copyright © 2019, IGI Global.
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spelling um.eprints-234112020-01-14T02:35:53Z http://eprints.um.edu.my/23411/ The Meaning of Quality in Online/Blended Courses to American and Malaysian Administrators, Faculty, and Students Smidt, Esther Cheong, Cecilia Yin Mei Dachroeden, Emily Kochem, Timothy L Education (General) LB Theory and practice of education T Technology (General) This article compares two studies, investigating administrator, faculty, and student perceptions of quality in online/blended courses conducted in two different contexts, namely (1) two midsize public universities in the United States, and (2) a college in a public university in Malaysia. The research question explored in both studies was: What is the meaning of “quality” in an online/blended course to administrators, faculty, and students? Survey data from the three constituents in both contexts were obtained. Qualitative data analysis revealed the top 7-8 quality features of each context as ranked by number of references. The results revealed similarities and differences in the rankings of the quality features between constituents and between contexts. Similarities suggested that different constituents had different priorities with regards to quality features while differences appeared to be based on where each institution was on their distance education trajectory. These findings should be considered and reflected on in online course design, teaching strategies, and student support. Copyright © 2019, IGI Global. IGI Global 2019 Article PeerReviewed Smidt, Esther and Cheong, Cecilia Yin Mei and Dachroeden, Emily and Kochem, Timothy (2019) The Meaning of Quality in Online/Blended Courses to American and Malaysian Administrators, Faculty, and Students. International Journal of Distance Education Technologies, 17 (2). pp. 45-58. ISSN 1539-3100, DOI https://doi.org/10.4018/IJDET.2019040103 <https://doi.org/10.4018/IJDET.2019040103>. https://doi.org/10.4018/IJDET.2019040103 doi:10.4018/IJDET.2019040103
spellingShingle L Education (General)
LB Theory and practice of education
T Technology (General)
Smidt, Esther
Cheong, Cecilia Yin Mei
Dachroeden, Emily
Kochem, Timothy
The Meaning of Quality in Online/Blended Courses to American and Malaysian Administrators, Faculty, and Students
title The Meaning of Quality in Online/Blended Courses to American and Malaysian Administrators, Faculty, and Students
title_full The Meaning of Quality in Online/Blended Courses to American and Malaysian Administrators, Faculty, and Students
title_fullStr The Meaning of Quality in Online/Blended Courses to American and Malaysian Administrators, Faculty, and Students
title_full_unstemmed The Meaning of Quality in Online/Blended Courses to American and Malaysian Administrators, Faculty, and Students
title_short The Meaning of Quality in Online/Blended Courses to American and Malaysian Administrators, Faculty, and Students
title_sort meaning of quality in online blended courses to american and malaysian administrators faculty and students
topic L Education (General)
LB Theory and practice of education
T Technology (General)
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