Emotional intelligence, job satisfaction and organisational performance in the Malaysian public administration
In the public sector, organisational performance is key to delivering quality services to its stakeholders. Nevertheless, the public service in Malaysia is seen to be less competitive as it only ranks 24th in the World Competitiveness Report in 2017, has worsened from its 12th position in 2014. This...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Published: |
Faculty of Economics and Administration, University of Malaya
2020
|
| Subjects: |