MS ISO 9001:2000 Implementation in Malaysian Academic Libraries
This study focuses on the use of Quality Management System (QMS) Standard (MS ISO 9001: 2000) as a tool to practice evidence-based librarianship by public university libraries in Malaysia. The study, based on interviews with Chief Librarians, investigates the adoption of quality accreditation method...
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| Format: | Conference or Workshop Item |
| Language: | English |
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Library and Information Unit, Faculty of Computer Science and Information Technology, University of Malaya
2007
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| Online Access: | http://eprints.um.edu.my/633/1/QMS_icolis_kiran.pdf |