Service delivery in Higher Education (HE): a comparative study between public and private universities
This study seeks to find out the effectiveness of service delivery between the public and the private HEIs as perceived by the students; investigating the differences in four areas and the relationship between the management and the administration indicators and other three indicators in the admissi...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Marsland Press
2013
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/9790/1/00005891_95057.pdf |