Do people intend to purchase using their smartphone apps? The effect of the privacy concerns among Malaysian buyers

Introduction: The rise of e commerce and m commerce has brought to intention the privacy concern among mobile buyers, and studies showed that it is an important factor of attitude and intention to buy products or services through smartphones. Objective: The objective of this paper is to investig...

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Main Author: Zakariya Belkhamza
Format: Article
Language:English
Published: Wolters Kluwer 2016
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/19389/1/Do%20people%20intend%20to%20purchase%20using%20their%20smartphone%20apps.pdf
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author Zakariya Belkhamza
author_facet Zakariya Belkhamza
author_sort Zakariya Belkhamza
collection UMS
description Introduction: The rise of e commerce and m commerce has brought to intention the privacy concern among mobile buyers, and studies showed that it is an important factor of attitude and intention to buy products or services through smartphones. Objective: The objective of this paper is to investigate the issue of privacy concerns on the purchasing intention among the Malaysian buyers. This was performed by investigating the relationship between the privacy concerns and the intention to purchase using smartphone apps. Methodology: This study gathered data from individual consumers aged between 20 and 40 years old since these consumers have the capability to acquire not just free apps but also paid apps along with better experience in using smartphones. Respondents must also have experienced purchasing and installing smartphone apps through app stores or repositories such as Google Play Store and Apple Store. The research uses nonprobability convenience sampling and snowball sampling as it has been widely used by researchers and academicians in the past with regard to investigating consumer behaviors on e-commerce related issues Results: The paper provides significant insights on the issue of privacy concern in the usage of smartphone apps stores which can help the developers such as Google and Apple to improve their apps stores to provide better protection for the users' privacy and security in Malaysia.
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spelling ums.eprints-193892018-03-14T01:05:19Z https://eprints.ums.edu.my/id/eprint/19389/ Do people intend to purchase using their smartphone apps? The effect of the privacy concerns among Malaysian buyers Zakariya Belkhamza HF Commerce Introduction: The rise of e commerce and m commerce has brought to intention the privacy concern among mobile buyers, and studies showed that it is an important factor of attitude and intention to buy products or services through smartphones. Objective: The objective of this paper is to investigate the issue of privacy concerns on the purchasing intention among the Malaysian buyers. This was performed by investigating the relationship between the privacy concerns and the intention to purchase using smartphone apps. Methodology: This study gathered data from individual consumers aged between 20 and 40 years old since these consumers have the capability to acquire not just free apps but also paid apps along with better experience in using smartphones. Respondents must also have experienced purchasing and installing smartphone apps through app stores or repositories such as Google Play Store and Apple Store. The research uses nonprobability convenience sampling and snowball sampling as it has been widely used by researchers and academicians in the past with regard to investigating consumer behaviors on e-commerce related issues Results: The paper provides significant insights on the issue of privacy concern in the usage of smartphone apps stores which can help the developers such as Google and Apple to improve their apps stores to provide better protection for the users' privacy and security in Malaysia. Wolters Kluwer 2016 Article PeerReviewed text en https://eprints.ums.edu.my/id/eprint/19389/1/Do%20people%20intend%20to%20purchase%20using%20their%20smartphone%20apps.pdf Zakariya Belkhamza (2016) Do people intend to purchase using their smartphone apps? The effect of the privacy concerns among Malaysian buyers. Imam Journal of Applied Sciences, 1 (1). pp. 16-22. ISSN 2589-0611 http://www.e-ijas.org/text.asp?2016/1/1/16/191721
spellingShingle HF Commerce
Zakariya Belkhamza
Do people intend to purchase using their smartphone apps? The effect of the privacy concerns among Malaysian buyers
title Do people intend to purchase using their smartphone apps? The effect of the privacy concerns among Malaysian buyers
title_full Do people intend to purchase using their smartphone apps? The effect of the privacy concerns among Malaysian buyers
title_fullStr Do people intend to purchase using their smartphone apps? The effect of the privacy concerns among Malaysian buyers
title_full_unstemmed Do people intend to purchase using their smartphone apps? The effect of the privacy concerns among Malaysian buyers
title_short Do people intend to purchase using their smartphone apps? The effect of the privacy concerns among Malaysian buyers
title_sort do people intend to purchase using their smartphone apps the effect of the privacy concerns among malaysian buyers
topic HF Commerce
url https://eprints.ums.edu.my/id/eprint/19389/1/Do%20people%20intend%20to%20purchase%20using%20their%20smartphone%20apps.pdf
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