User-centered designs for electronic commerce web portals

Websites connect businesses with customers. They are an important medium that facilitates online transactions, a necessity for businesses. The design and usability of an Electronic Commerce (EC) website play an important role in achieving its objectives (Kumar, Smith, & Bannerjee, 2004; Marcus,...

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Bibliographic Details
Main Authors: Robert Jeyakumar Nathan, Norazah Mohd Suki
Format: Chapter In Book
Language:English
Published: IGI Global 2013
Online Access:https://eprints.ums.edu.my/id/eprint/20192/1/User.pdf