The relationship between ethnocultural empathy and organizational citizenship behavior (OCB) among public servants in Sabah

Organizational citizenship behavior (OCB) throughout literature provides evidence that benefits both employees and the organizations in terms of increasing the level of employees' well-being, work satisfaction, customers' satisfaction as well as the quality of work performance. Hence, it i...

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Bibliographic Details
Main Authors: Razima Hanim Osman, Mariny Abdul Ghani, Norzaliza Alis
Format: Article
Language:English
English
Published: Global Academic Excellence 2021
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/31206/1/The%20relationship%20between%20ethnocultural%20empathy%20and%20organizational%20citizenship%20behavior%20%28OCB%29%20among%20public%20servants%20in%20Sabah.pdf
https://eprints.ums.edu.my/id/eprint/31206/2/The%20relationship%20between%20ethnocultural%20empathy%20and%20organizational%20citizenship%20behavior%20%28OCB%29%20among%20public%20servants%20in%20Sabah_ABSTRACT.pdf