The Role of Transformational Leadership and Psychological Capital in the Hotel Industry: A Sustainable Approach to Reducing Turnover Intention

The Role of Transformational Leadership and Psychological Capital in the Hotel Industry: A Sustainable Approach to Reducing Turnover Intention

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With the high level of importance placed on service delivery and the elevated turnover rate experienced in the hotel industry, this study was conducted to explore the influences of perceived transformational leadership on the cross-cultural psychological capital and turnover intentions of frontline...

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Bibliographic Details
Main Authors: Daria Gom, Tek, Yew Lew, Mary Monica Jiony, Geoffrey Harvey Tanakinjal, Stephen Laison Sondoh Jr.
Format: Article
Language:English
English
Published: MDPI 2021
Subjects:
HD62.2-62.8 Management of special enterprises
TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Online Access:https://eprints.ums.edu.my/id/eprint/32979/1/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry.pdf
https://eprints.ums.edu.my/id/eprint/32979/2/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry1.pdf

Internet

https://eprints.ums.edu.my/id/eprint/32979/1/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry.pdf
https://eprints.ums.edu.my/id/eprint/32979/2/The%20Role%20of%20Transformational%20Leadership%20and%20Psychological%20Capital%20in%20the%20Hotel%20Industry1.pdf

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