The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia

In these two years, E-learning system has fully become the teaching tools of higher education institutions in Malaysia after lockdowns due to Covid-19 pandemic. Universities strive hard to work with E-learning platforms in providing an effective learning environment and rich online courses for unive...

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Main Authors: Han, Kok Heng, Wang RX, Peng, Frankie Goh Song, Ira Syazwani binti Zainal Abidin, Vejaratnam Navaratnam, Noor Azlin Abdullah, Ahmad Shakani Abdullah
Format: Article
Language:English
English
Published: Universitat de Barcelona 2022
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/33442/1/The%20Mediating%20Role%20of%20Institutional%20Support%20on%20Relationship%20between%20Technology%20Acceptance%20Model%20.pdf
https://eprints.ums.edu.my/id/eprint/33442/2/The%20Mediating%20Role%20of%20Institutional%20Support%20on%20Relationship%20between%20Technology%20Acceptance%20Model%201.pdf
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author Han, Kok Heng
Wang RX
Peng, Frankie Goh Song
Ira Syazwani binti Zainal Abidin
Vejaratnam Navaratnam
Noor Azlin Abdullah
Ahmad Shakani Abdullah
author_facet Han, Kok Heng
Wang RX
Peng, Frankie Goh Song
Ira Syazwani binti Zainal Abidin
Vejaratnam Navaratnam
Noor Azlin Abdullah
Ahmad Shakani Abdullah
author_sort Han, Kok Heng
collection UMS
description In these two years, E-learning system has fully become the teaching tools of higher education institutions in Malaysia after lockdowns due to Covid-19 pandemic. Universities strive hard to work with E-learning platforms in providing an effective learning environment and rich online courses for university’s students, but many research findings show that the e-learning teaching outcome is not up to expectation. This study aims to assess the role of institutional support as a mediator on the relationship between variables of Technology Acceptance Model (TAM) and satisfactions of university’s student to use e-learning during COVID-19 pandemic period. Respondents are among 344 students from different study major who had to study through e-learning education amidst pandemic in private university in Malaysia. The data collected used structures questionnaire and are analyzed by using SPSS. The result of this study reveals that institutional support has partially been mediated on the relationship between satisfaction of student and variables from TAM model namely perceive usefulness and perceive ease of use. The result of this study provides an idea for higher education institution to develop successful online platform in enhancing student’s learning satisfaction.
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spelling ums.eprints-334422022-07-21T04:02:16Z https://eprints.ums.edu.my/id/eprint/33442/ The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia Han, Kok Heng Wang RX Peng, Frankie Goh Song Ira Syazwani binti Zainal Abidin Vejaratnam Navaratnam Noor Azlin Abdullah Ahmad Shakani Abdullah LB1025-1050.75 Teaching (Principles and practice) LG173 Malaysia RA648.5-767 Epidemics. Epidemiology. Quarantine. Disinfection In these two years, E-learning system has fully become the teaching tools of higher education institutions in Malaysia after lockdowns due to Covid-19 pandemic. Universities strive hard to work with E-learning platforms in providing an effective learning environment and rich online courses for university’s students, but many research findings show that the e-learning teaching outcome is not up to expectation. This study aims to assess the role of institutional support as a mediator on the relationship between variables of Technology Acceptance Model (TAM) and satisfactions of university’s student to use e-learning during COVID-19 pandemic period. Respondents are among 344 students from different study major who had to study through e-learning education amidst pandemic in private university in Malaysia. The data collected used structures questionnaire and are analyzed by using SPSS. The result of this study reveals that institutional support has partially been mediated on the relationship between satisfaction of student and variables from TAM model namely perceive usefulness and perceive ease of use. The result of this study provides an idea for higher education institution to develop successful online platform in enhancing student’s learning satisfaction. Universitat de Barcelona 2022 Article PeerReviewed text en https://eprints.ums.edu.my/id/eprint/33442/1/The%20Mediating%20Role%20of%20Institutional%20Support%20on%20Relationship%20between%20Technology%20Acceptance%20Model%20.pdf text en https://eprints.ums.edu.my/id/eprint/33442/2/The%20Mediating%20Role%20of%20Institutional%20Support%20on%20Relationship%20between%20Technology%20Acceptance%20Model%201.pdf Han, Kok Heng and Wang RX and Peng, Frankie Goh Song and Ira Syazwani binti Zainal Abidin and Vejaratnam Navaratnam and Noor Azlin Abdullah and Ahmad Shakani Abdullah (2022) The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia. International Journal of Special Education, 37 (3). pp. 742-752. ISSN 1917-7844 https://www.researchgate.net/publication/359511133_The_Mediating_Role_of_Institutional_Support_on_Relationship_between_Technology_Acceptance_Model_TAM_and_Student_Satisfaction_to_Use_E-_Learning_during_Covid-19_Pandemic_The_Study_of_Private_University
spellingShingle LB1025-1050.75 Teaching (Principles and practice)
LG173 Malaysia
RA648.5-767 Epidemics. Epidemiology. Quarantine. Disinfection
Han, Kok Heng
Wang RX
Peng, Frankie Goh Song
Ira Syazwani binti Zainal Abidin
Vejaratnam Navaratnam
Noor Azlin Abdullah
Ahmad Shakani Abdullah
The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia
title The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia
title_full The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia
title_fullStr The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia
title_full_unstemmed The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia
title_short The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia
title_sort mediating role of institutional support on relationship between technology acceptance model tam and student satisfaction to use elearning during covid 19 pandemic the study of private university in malaysia
topic LB1025-1050.75 Teaching (Principles and practice)
LG173 Malaysia
RA648.5-767 Epidemics. Epidemiology. Quarantine. Disinfection
url https://eprints.ums.edu.my/id/eprint/33442/1/The%20Mediating%20Role%20of%20Institutional%20Support%20on%20Relationship%20between%20Technology%20Acceptance%20Model%20.pdf
https://eprints.ums.edu.my/id/eprint/33442/2/The%20Mediating%20Role%20of%20Institutional%20Support%20on%20Relationship%20between%20Technology%20Acceptance%20Model%201.pdf
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