Halal healthcare services: patients’ satisfaction and word of Mouth lesson from islamic-friendly hospitals
This study aims to investigate the impact of halal healthcare attributes, intrinsic value, and extrinsic value on satisfaction, and explores how patient satisfaction with halal healthcare services influences word of mouth (WOM) to others. The cross-sectional survey was conducted in two cities with f...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English English |
| Published: |
Molecular Diversity Preservation International (MDPI)
2023
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| Subjects: | |
| Online Access: | https://eprints.ums.edu.my/id/eprint/36089/1/ABSTRACT.pdf https://eprints.ums.edu.my/id/eprint/36089/2/FULL%20TEXT.pdf |