SMEs E-Commerce Functional Value and Brand Performance: The Role of Internal and External Stimuli

The rapidly evolving digital landscape has positioned small and medium enterprises (SMEs) at the forefront of e-commerce growth. Shifting to online business has recently been identified as a strategic resource for SMEs’ competitive advantage. Thus, e-commerce and brand performance are integral compo...

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Main Authors: Masran Tamin, Azaze Azizi Abdul Adis
Format: Proceedings
Language:English
English
Published: Faculty of Business, Economics and Accountancy Universiti Malaysia Sabah 2023
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/39332/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/39332/2/FULL%20TEXT.pdf
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author Masran Tamin
Azaze Azizi Abdul Adis
author_facet Masran Tamin
Azaze Azizi Abdul Adis
author_sort Masran Tamin
collection UMS
description The rapidly evolving digital landscape has positioned small and medium enterprises (SMEs) at the forefront of e-commerce growth. Shifting to online business has recently been identified as a strategic resource for SMEs’ competitive advantage. Thus, e-commerce and brand performance are integral components of SMEs' online business strategies. This study adopts the S-O-R framework as the theoretical foundation to examine the impact of both external and internal Stimuli (i.e., relative advantage, compatibility, government support, and supplier pressure) that trigger SMEs cognitive and affective states, i.e., Organism (e-commerce functional value), and Response (brand performance) in SMEs online business. Survey data were gathered from 152 Malaysian SMEs online business. Data were analyzed using SmartPLS software. The study discovers the significant and insignificant relationships between relative advantage, compatibility, government support, supplier pressure, e-commerce functional value and brand performance. As e-commerce continues to redefine the SMEs online business landscape, this research offers valuable insights for SMEs seeking to leverage e-commerce effectively and enhance SMEs brand performance.
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spelling ums.eprints-393322024-07-31T04:08:10Z https://eprints.ums.edu.my/id/eprint/39332/ SMEs E-Commerce Functional Value and Brand Performance: The Role of Internal and External Stimuli Masran Tamin Azaze Azizi Abdul Adis HB1-3840 Economic theory. Demography HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades The rapidly evolving digital landscape has positioned small and medium enterprises (SMEs) at the forefront of e-commerce growth. Shifting to online business has recently been identified as a strategic resource for SMEs’ competitive advantage. Thus, e-commerce and brand performance are integral components of SMEs' online business strategies. This study adopts the S-O-R framework as the theoretical foundation to examine the impact of both external and internal Stimuli (i.e., relative advantage, compatibility, government support, and supplier pressure) that trigger SMEs cognitive and affective states, i.e., Organism (e-commerce functional value), and Response (brand performance) in SMEs online business. Survey data were gathered from 152 Malaysian SMEs online business. Data were analyzed using SmartPLS software. The study discovers the significant and insignificant relationships between relative advantage, compatibility, government support, supplier pressure, e-commerce functional value and brand performance. As e-commerce continues to redefine the SMEs online business landscape, this research offers valuable insights for SMEs seeking to leverage e-commerce effectively and enhance SMEs brand performance. Faculty of Business, Economics and Accountancy Universiti Malaysia Sabah 2023 Proceedings PeerReviewed text en https://eprints.ums.edu.my/id/eprint/39332/1/ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/39332/2/FULL%20TEXT.pdf Masran Tamin and Azaze Azizi Abdul Adis (2023) SMEs E-Commerce Functional Value and Brand Performance: The Role of Internal and External Stimuli. https://submit.confbay.com/thisconf/dwnl?view=download&acid=1401
spellingShingle HB1-3840 Economic theory. Demography
HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades
Masran Tamin
Azaze Azizi Abdul Adis
SMEs E-Commerce Functional Value and Brand Performance: The Role of Internal and External Stimuli
title SMEs E-Commerce Functional Value and Brand Performance: The Role of Internal and External Stimuli
title_full SMEs E-Commerce Functional Value and Brand Performance: The Role of Internal and External Stimuli
title_fullStr SMEs E-Commerce Functional Value and Brand Performance: The Role of Internal and External Stimuli
title_full_unstemmed SMEs E-Commerce Functional Value and Brand Performance: The Role of Internal and External Stimuli
title_short SMEs E-Commerce Functional Value and Brand Performance: The Role of Internal and External Stimuli
title_sort smes e commerce functional value and brand performance the role of internal and external stimuli
topic HB1-3840 Economic theory. Demography
HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades
url https://eprints.ums.edu.my/id/eprint/39332/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/39332/2/FULL%20TEXT.pdf
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AT azazeaziziabduladis smesecommercefunctionalvalueandbrandperformancetheroleofinternalandexternalstimuli