Understanding conflict in the franchised restaurant industry: insights from court records
Relationships between franchisees and franchisors are susceptible to conflicts. This exploratory study employed a content analysis using a data triangulation of New York court records (23 cases, 3 dismissed) spanning from 1957 to 2016 and IFA corporate databases to explore the causes of conflict in...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Globeedu Group
2024
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| Online Access: | http://psasir.upm.edu.my/id/eprint/115048/1/115048.pdf |