A scoping review: Inquiring into the potency of response source credibility (RSC) towards enhancing crisis response strategies
It is paramount to consider that organizations are not immune to crises. Communicating solutions to the cataclysm is indispensable when the response source is credible. Our article answers recent calls for more research into the efficacy of organizational response source credibility (RSC) during cri...
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John Wiley and Sons Inc
2024
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