Service quality of Maldivian hospitality industry: Chinese tourists' perception
The purpose of this paper is to develop a scale on service quality of the Maldivian hospitality industry from the Chinese tourists’ perspective. Attributes from previous research were explored and tested to produce a new measurement scale. This combination of existing and new variables provided the...
| Main Authors: | , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
IDOSI Publications
2017
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| Online Access: | http://psasir.upm.edu.my/id/eprint/13879/1/Service%20quality%20of%20Maldivian%20hospitality%20industry%20Chinese%20tourists%27%20perception.pdf |