Perception of service quality among Malaysian university recreational fitness center users
The purpose of this study was to examine user’s perceptions of service quality and future intention to use campus recreation fitness center in Universiti Putra Malaysia. Data were collected from 200 students and staff of the university (males = 140, females = 60) who frequently used the campus recre...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Human Resource Management Academic Research Society
2018
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| Online Access: | http://psasir.upm.edu.my/id/eprint/14756/1/14756.pdf |