Total factor productivity efficiency changes in a Malaysian hotel chain

This paper investigates the changes in total factor productivity (TFP) of a Malaysian hotel chain during the period of 2002-2008. TFP change is measured by Malmquist index, using data envelopment analysis (DEA) approach. The data were collected from eight hotels under the chain. Overall, the results...

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Bibliographic Details
Main Authors: Othman, Mohhidin, Foo, Lee Yen, Abdul Karim, Muhammad Shahrim, Abdul Aziz, Yuhanis
Format: Article
Language:English
Published: Inderscience Enterprises 2010
Online Access:http://psasir.upm.edu.my/id/eprint/17440/1/Total%20factor%20productivity%20efficiency%20changes%20in%20a%20Malaysian%20hotel%20chain.pdf