Customer satisfaction survey on library collection.
This paper aims to study the customer satisfaction level towards the library coliection. The library collection includes books, printed journals, online journals, online books and online databases. The research developed to determine the satisfaction of the user who used the library collection. It a...
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2011
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| Online Access: | http://psasir.upm.edu.my/id/eprint/20703/1/ID%2020703.pdf |