Assessing the effects of empowerment and emotions on job satisfaction in hotel service environments
While empowerment has been encouraged in the hotel industry, a basic understanding on the possible relationship between empowerment and positive and negative emotions has yet to emerge. Evidence on the effects of empowerment and positive and negative emotions on job satisfaction is also limited. The...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universiti Putra Malaysia Press
2013
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/28377/1/04%20Page%2065-84.pdf |