Customer satisfaction as benchmark for contract catering performance within the Army Basic Recruit Training Centre (PUSASDA)
Customer satisfaction has been given much attention in the measurement of business performance of the institutional foodservices for the food and services. This study examines the army recruits’ satisfaction with Acute Care Hospital Foodservice Patient Satisfaction Questionnaire (ACHFPSQ). This surv...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2013
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| Online Access: | http://psasir.upm.edu.my/id/eprint/29811/1/Customer%20satisfaction%20as%20benchmark%20for%20contract%20catering%20performance%20within%20the%20Army%20Basic%20Recruit%20Training%20Centre%20%28PUSASDA%29.pdf |