Flexibility point of customer relationship management system based on user perspective.

Software is an essential asset of an organization in organizing business process. Thus, demand for software gradually increase from day-to-day. However, due to the complex structure of a software and tedious software design has cause delays in making it to be available in market. Consequently it inc...

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Bibliographic Details
Main Authors: Subramaniam, Hema, Zulzalil, Hazura, A. Jabar, Marzanah, Hassan, Saadah
Format: Article
Language:English
English
Published: Foundation of Computer Science 2013
Online Access:http://psasir.upm.edu.my/id/eprint/30555/1/Flexibility%20point%20of%20customer%20relationship%20management%20system%20based%20on%20user%20perspective.pdf