Antecedents impact on brand loyalty in cosmetics industry

This study aimed to examine antecedents’ impact on brand loyalty in a highly competitive of cosmetics industry dealing with a mass majority of younger consumers. The study also addressed the relationship between perceived value and customer satisfaction on the effect of brand loyalty. Women or men p...

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Bibliographic Details
Main Authors: Nezakati, Hossein, Chua, Pool Yen, Akhoundi, Maryam
Format: Article
Language:English
Published: Asian Network for Scientific Information 2013
Online Access:http://psasir.upm.edu.my/id/eprint/30828/1/Antecedents%20impact%20on%20brand%20loyalty%20in%20cosmetics%20industry.pdf