Developing and validating halal service quality instrument for Malaysian food service establishments: a conceptual paper
Thus far no effort has been undertaken to facilitate foodservice operators to measure their performance, identify and deploy appropriate measures to improve the requirements and expectations of a Halalan Toyyiban Foodservice modus operandi. This paper looks into developing the tools to measure the H...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2014
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| Online Access: | http://psasir.upm.edu.my/id/eprint/37046/1/Developing%20and%20Validating%20Halal%20Service%20Quality%20Instrument%20for.pdf |