Organizational factors and total quality management - an empirical study

The level of awareness of Total Quality Management (TQM) has increased considerably over the last few years. Different sets of organizational requirements are prescribed by quality management gurus and practitioners for the effective practice of TQM. These requirements do not seem to have been formu...

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Bibliographic Details
Main Authors: Joseph, I. Nelson, Rajendran, Chandrasekharan, Kamalanabhan, T. J., Anantharaman, R. N.
Format: Article
Language:English
Published: Taylor & Francis 1999
Online Access:http://psasir.upm.edu.my/id/eprint/40417/1/Organizational%20factors%20and%20total%20quality%20management%20-%20an%20empirical%20study.pdf