Reaction to planned organizational change: the review of resistance behaviour
This paper proposes a conceptual model of resistance to change (RTC) behaviour among civil servant officers in the Malaysia public sector (MPS). It is based on an extensive review of past research on RTC behaviour. From the literature reviewed, three groups of antecedents of RTC behaviour were ident...
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Format: | Book Section |
Language: | English |
Published: |
Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia
2015
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Online Access: | http://psasir.upm.edu.my/id/eprint/51170/1/paper12%20REACTIONS%20TO%20PLANNED%20ORGANIZATIONAL%20CHANGE%20THE%20REVIEW%20OF%20RESISTANCE%20BEHAVIOUR.pdf |