Reaction to planned organizational change: the review of resistance behaviour

This paper proposes a conceptual model of resistance to change (RTC) behaviour among civil servant officers in the Malaysia public sector (MPS). It is based on an extensive review of past research on RTC behaviour. From the literature reviewed, three groups of antecedents of RTC behaviour were ident...

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Bibliographic Details
Main Author: Samah, Safuwan
Format: Book Section
Language:English
Published: Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia 2015
Online Access:http://psasir.upm.edu.my/id/eprint/51170/1/paper12%20REACTIONS%20TO%20PLANNED%20ORGANIZATIONAL%20CHANGE%20THE%20REVIEW%20OF%20RESISTANCE%20BEHAVIOUR.pdf