The customer satisfaction status towards core governmental services in Malaysia
This present study examines the level of customer satisfaction of three government agencies Royal Malaysian Police (RMP), National Registration Department (NRD), and the Public Works Department (PWD) in Malaysia. Studies on these three government agencies were conducted in Selangor, Johor, Perak, an...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Canadian Center of Science and Education
2016
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| Online Access: | http://psasir.upm.edu.my/id/eprint/52961/1/The%20customer%20satisfaction%20status%20towards%20core%20governmental%20services%20in%20Malaysia.pdf |