Overcoming communication apprehension with emotional intelligence skills
Good communication skill in the English language is a necessity for graduates in a second language learning environment to ensure that they can secure employment upon graduation. To be successful communicators, learners must be able to deal with their apprehension appropriately which can be difficul...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Centre of Excellence for Scientific & Research Journalism
2016
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Online Access: | http://psasir.upm.edu.my/id/eprint/53474/1/Overcoming%20communication%20apprehension%20with%20emotional%20intelligence%20skills.pdf |