Productive practices of Hotel Management System using usability approach: a case study
Hospitality industry encompasses a variety of service industries that include food service, tourism and hotels. Nowadays, hospitality industry has turned to IT as a way to cope with an environment characterized by globalization, competition, high client turnover, and rising guest expectations. Commo...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
American Scientific Publishers
2016
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| Online Access: | http://psasir.upm.edu.my/id/eprint/53681/1/Productive%20practices%20of%20Hotel%20Management%20System%20using%20usability%20approach%20a%20case%20study.pdf |