Enhancing service quality through Service Level Agreement (SLA) full implementation
Various SLA monitoring systems are proposed by different features and abilities to evaluate the agreed SLA. The current SLA monitoring systems in cloud computing for its structural, behavioral characteristics and situation are also in place. The systematic reviews of a well-known methods and approac...
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
IEEE
2016
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| Online Access: | http://psasir.upm.edu.my/id/eprint/54009/1/Enhancing%20service%20quality%20through%20Service%20Level%20Agreement%20%28SLA%29%20full%20implementation.pdf |