Students’ expectations and perceptions on service quality of e-learning in a selected faculty of a public university in Malaysia
The main purpose of this quantitative research is to examine students’ expectations and perceptions on the service quality of e-learning in a selected faculty of a public university in Malaysia. Data for the research are collected through a survey on sixth semester undergraduate students in one of t...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Atlantis Press
2018
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| Online Access: | http://psasir.upm.edu.my/id/eprint/54379/1/Students%E2%80%99%20expectations%20and%20perceptions%20on%20service%20quality%20of%20e-learning%20in%20a%20selected%20faculty%20of%20a%20public%20university%20in%20Malaysia%20.pdf |