Differences between service quality and customer satisfaction: implications from tourism industry
This study investigated the effects of Enterococcus faecalis on digestive enzyme activities and short‐chain fatty acid production in fish intestine, resistance against Aeromonas hydrophila and humoral immunity response by 3 experiments on Javanes carp (Puntius gonionotus). The experiment 1 revealed...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Serials Publications
2017
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| Online Access: | http://psasir.upm.edu.my/id/eprint/61474/1/Differences%20between%20service%20quality%20and%20customer%20satisfaction.pdf |