International students’ experiences of hospitality service in Malaysian research universities
This study aims to determine the relationship between hospitality service delivery dimensions and international students’ satisfaction where it is focuses on the services provided by faculty and hostel. This research is able to enlarge the body of knowledge in the service management by explori...
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| Format: | Thesis |
| Language: | English |
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2016
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| Online Access: | http://psasir.upm.edu.my/id/eprint/66841/1/FEP%202016%2038%20IR.pdf |