Evaluating the Effectiveness of ISO 9001:2000 Training in Certified Manufacturing Companies in Malaysia
With more Malaysian manufacturing companies upgrading from previous standards ISO 9000: 1994 to the ISO 9001: 2000 standards, employee readiness is an important component for successful implementation. The Implementation Team tasked with implementation and maintenance of the standards is trained...
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| Format: | Thesis |
| Language: | English English |
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2004
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| Online Access: | http://psasir.upm.edu.my/id/eprint/72/1/1000548978_t_PK_2004_15.pdf |