Consumer satisfaction and return patronage in specialty coffeehouse in Malaysia.
Specialty coffeehouse was a fast growing industry ever since it was introduced to Malaysia in early 1996. Among the established specialty coffeehouse were Coffee Bean & Tea Leaf, Starbucks Coffee and Gloria Jean's Coffee. If the local coffeehouse and restaurant would like to be as competiti...
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| Format: | Thesis |
| Language: | English English |
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2002
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| Online Access: | http://psasir.upm.edu.my/id/eprint/77925/1/t%20GSM%202002%209%20%281900118333%29.pdf |