Antecedents of organizational citizenship behavior and the mediating effect of organization commitment in the hotel industry
The rapid growth of the hotel industry in the current era of globalization requires hotel operators to acknowledge the importance of service provision and its management in order to compete effectively and to gain competitive advantage at the same time. Building a strong workforce is essential to r...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MAG Scholar
2019
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| Online Access: | http://psasir.upm.edu.my/id/eprint/80656/1/HOTEL.pdf |