Operation efficiency analysis of the Small Animal Clinic, University Veterinary Hospital

Turnaround time (TAT) is an important determinant for workflow efficiencies in various healthcare facilities, including veterinary facilities. The objectives of this study were to determine the TAT of different service stations during consultation and treatment at the Small Animal Clinic (SAC), Univ...

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Bibliographic Details
Main Author: Lim, Zhi Jian
Format: Project Paper Report
Language:English
Published: 2015
Online Access:http://psasir.upm.edu.my/id/eprint/83494/1/FPV%202015%2064%20-%20IR.pdf