Online service quality of m-commerce: effect on user satisfaction

In an era of 4th industrial revolution, online service quality of m-commerce is used as an essential innovator strategy to accomplish public and private organizations’ strategies and goals. This latest development reflects the importance of this research. The primary objective of this study is to ev...

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Detalhes bibliográficos
Principais autores: Ismail, Azman, Arshad, Mohd. Mursyid, Saros, Angela, Ibrahim, Zalina, Sharif, Sabariah
Formato: Artigo
Idioma:English
Publicado em: Research Trend 2020
Acesso em linha:http://psasir.upm.edu.my/id/eprint/86984/1/Online%20service%20quality%20of%20m-commerce.pdf