Determinants of corporate reputation: a study of consumers’ perspective of Malaysian Aviation Company
This study examined the predicting factors of selected facets of RepTrak™ reputation model (products/services, innovation, citizenship, leadership, performance) and corporate reputation of Malaysia Airlines Berhad, from consumers’ perspective. Utilizing the Fombrun’s (2006) RepTrakTM reputation mode...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Human Resource Management Academic Research Society
2020
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Online Access: | http://psasir.upm.edu.my/id/eprint/88392/1/ABSTRACT.pdf |