Negotiation approaches, initial position and choice of communication medium in solving environmental cases in Malaysia
This study examines the relationship of negotiation approach, initial position and the use of communication medium among environmental control officers in solving environmental cases in Malaysia. Previous studies believe that negotiation is more efficient in a form of face-to-face (FtF) communica...
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Format: | Thesis |
Language: | English |
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2016
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Online Access: | http://psasir.upm.edu.my/id/eprint/91661/1/FBMK%202016%2048%20-%20IR.pdf |