Solving overbooking appointment scheduling problem under patient no show condition using heuristics procedure and genetic algorithm

The existence of an efficient appointment schedule is important in the healthcare system since it can minimize patient waiting time, resource idle time, and resource overtime and, hence, optimize the utilization and productivity of healthcare organization. In this research, the overbooking technique...

Full description

Bibliographic Details
Main Authors: Chua, W. Y., Rahmin, N. A. A., Nawawi, A
Format: Article
Published: Lviv Polytechnic National University 2021