An empirical investigation of software customization and its impact on the quality of software as a service: perspectives from software professionals
Although customization plays a significant role in the provision of software as a service (SaaS), delivering a customizable SaaS application that reflects the tenant’s specific requirements with acceptable level of quality is a challenge. Drawing on a pr-developed software customization model for Sa...
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| Format: | Article |
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Multidisciplinary Digital Publishing Institute
2021
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