Performance Rating for Small and Medium Size Furniture Manufacturers Under Integrated Marketing Scheme in Peninsular Malaysia
The furniture industry in Malaysia has shown rapid expansion. It has been identified as a priority industry for development under the Second Industrial Master Plan (IMP) for the period of 1998 to 2005. Exports value for 1997 amounted to RM3.8 billion, but now the firm footage this industry has in...
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English English |
| Published: |
1999
|
| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/9967/1/FH_1999_1_IR.pdf |
| _version_ | 1825944683927306240 |
|---|---|
| author | Bawon, Paiman |
| author_facet | Bawon, Paiman |
| author_sort | Bawon, Paiman |
| collection | UPM |
| description | The furniture industry in Malaysia has shown rapid expansion. It has
been identified as a priority industry for development under the Second Industrial
Master Plan (IMP) for the period of 1998 to 2005. Exports value for 1997
amounted to RM3.8 billion, but now the firm footage this industry has in the
international market may be lost if the quality of furniture products are not
stringently regulated. Performance management in this case is the key to success
and therefore it must function efficiently especially at the administrative level and
the production process.
The objectives of this study were to identify the level of performance
required, to study the current level of performance practiced, to highlight areas for
improvemnet and to establish an acceptable performance standards that can be
used as a guideline for Bumiputra manufacturers under the integrated marketing
scheme anchored by Guthrie Furniture Sdn. Bhd.
The results of the study showed that most of the manufacturers were in the
D grade (lack of performance in a number of areas) and the E grade (performance
is generally unacceptable) in which corrective actions are necessary for
improvement. Production and management aspects were interrelated and
contributed to changes in the level of quality finishing of furniture.
In general, the major factors influencing performance were machine, raw
material, maintenance, training, administrative and labour. Three specific factors
affecting performance as shown through this study were the level of automation,
frequency of training, and frequency of management meeting. Other factors were
good housekeeping of the work area, raw material recovery, average production
capacity, local or international market, maximum production capacity,
maintenance schedule, waste disposal, labour cost, working capital, skills and
knowledge in operations, labour turnover, paid-up capital and overall skills and
knowledge of workers.
It is hoped that the information obtained from this study will be able to
assist the Guthrie Furniture Sdn. Bhd. to plan and provide better assistance and
guidance to the manufacturers to improve performance in management and
production. The influences defined as critical indicators in the performance
analysis should be included in the performance rating standard. |
| first_indexed | 2024-03-06T07:19:44Z |
| format | Thesis |
| id | upm.eprints-9967 |
| institution | Universiti Putra Malaysia |
| language | English English |
| last_indexed | 2024-03-06T07:19:44Z |
| publishDate | 1999 |
| record_format | dspace |
| spelling | upm.eprints-99672023-12-06T01:39:57Z http://psasir.upm.edu.my/id/eprint/9967/ Performance Rating for Small and Medium Size Furniture Manufacturers Under Integrated Marketing Scheme in Peninsular Malaysia Bawon, Paiman The furniture industry in Malaysia has shown rapid expansion. It has been identified as a priority industry for development under the Second Industrial Master Plan (IMP) for the period of 1998 to 2005. Exports value for 1997 amounted to RM3.8 billion, but now the firm footage this industry has in the international market may be lost if the quality of furniture products are not stringently regulated. Performance management in this case is the key to success and therefore it must function efficiently especially at the administrative level and the production process. The objectives of this study were to identify the level of performance required, to study the current level of performance practiced, to highlight areas for improvemnet and to establish an acceptable performance standards that can be used as a guideline for Bumiputra manufacturers under the integrated marketing scheme anchored by Guthrie Furniture Sdn. Bhd. The results of the study showed that most of the manufacturers were in the D grade (lack of performance in a number of areas) and the E grade (performance is generally unacceptable) in which corrective actions are necessary for improvement. Production and management aspects were interrelated and contributed to changes in the level of quality finishing of furniture. In general, the major factors influencing performance were machine, raw material, maintenance, training, administrative and labour. Three specific factors affecting performance as shown through this study were the level of automation, frequency of training, and frequency of management meeting. Other factors were good housekeeping of the work area, raw material recovery, average production capacity, local or international market, maximum production capacity, maintenance schedule, waste disposal, labour cost, working capital, skills and knowledge in operations, labour turnover, paid-up capital and overall skills and knowledge of workers. It is hoped that the information obtained from this study will be able to assist the Guthrie Furniture Sdn. Bhd. to plan and provide better assistance and guidance to the manufacturers to improve performance in management and production. The influences defined as critical indicators in the performance analysis should be included in the performance rating standard. 1999-11 Thesis NonPeerReviewed text en http://psasir.upm.edu.my/id/eprint/9967/1/FH_1999_1_IR.pdf Bawon, Paiman (1999) Performance Rating for Small and Medium Size Furniture Manufacturers Under Integrated Marketing Scheme in Peninsular Malaysia. Masters thesis, Universiti Putra Malaysia. Furniture making - Malaya - Evaluation English |
| spellingShingle | Furniture making - Malaya - Evaluation Bawon, Paiman Performance Rating for Small and Medium Size Furniture Manufacturers Under Integrated Marketing Scheme in Peninsular Malaysia |
| title | Performance Rating for Small and Medium Size Furniture Manufacturers Under Integrated Marketing Scheme in Peninsular Malaysia |
| title_full | Performance Rating for Small and Medium Size Furniture Manufacturers Under Integrated Marketing Scheme in Peninsular Malaysia |
| title_fullStr | Performance Rating for Small and Medium Size Furniture Manufacturers Under Integrated Marketing Scheme in Peninsular Malaysia |
| title_full_unstemmed | Performance Rating for Small and Medium Size Furniture Manufacturers Under Integrated Marketing Scheme in Peninsular Malaysia |
| title_short | Performance Rating for Small and Medium Size Furniture Manufacturers Under Integrated Marketing Scheme in Peninsular Malaysia |
| title_sort | performance rating for small and medium size furniture manufacturers under integrated marketing scheme in peninsular malaysia |
| topic | Furniture making - Malaya - Evaluation |
| url | http://psasir.upm.edu.my/id/eprint/9967/1/FH_1999_1_IR.pdf |
| work_keys_str_mv | AT bawonpaiman performanceratingforsmallandmediumsizefurnituremanufacturersunderintegratedmarketingschemeinpeninsularmalaysia |