The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator

Tujuan kajian ini adalah untuk mengenalpasti hubungan antara persepsi tanggung jawab sosial korporat (CSR) berdasarkan khidmat pelanggan di perbankan Islam dan kepuasan pelanggan Muslim. The purpose of this study is to identify the relationship between perceived corporate social responsibility ba...

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Bibliographic Details
Main Author: Waemusor, Ahlam
Format: Thesis
Language:English
Published: 2010
Subjects:
Online Access:http://eprints.usm.my/23998/1/THE_RELATIONSHIP_BETWEEN_PERCEIVED_ISLAMIC_BANK_CORPORATE_SOCIAL_RESPONSIBILITY_BASED_CUSTOMER_SERVICE_AND_CUSTOMER_SATISFACTION_THE_ROLE_OF_RELIGIOSITY_AS_A_MODERATOR.pdf