A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia
This research studied the effect of partnership quality on business process outsourcing for banks and financial institutions in Malaysia. A theoretical framework was developed to test partnership quality as critical success factors to outsourcing success. There were five partnership quality variable...
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| Format: | Thesis |
| Language: | English |
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2005
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| Online Access: | http://eprints.usm.my/25544/1/A_STUDY_ON_THE_EFFECT_OF_PARTNERSHIP_QUALITY_ON_BUSINESS_PROCESS_OUTSOURCING_FOR_BANKS_AND_FINANCIAL_INSTITUTIONS_IN_MALAYSIA.pdf |