Factors Influencing Third Party Logistics Performance Based On Manufacturer’s Perspective - The Role Of Trust As A Mediator
This research examines the influence of specific investments, opportunistic behavior, prior satisfaction, third-party logistics (3PL) reputation, reciprocity and communication on outcomes of 3PL performance, and the extent to which trust affects these relationships.
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Format: | Thesis |
Language: | English |
Published: |
2004
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Online Access: | http://eprints.usm.my/25781/1/FACTORS_INFLUENCING_THIRD_PARTY_LOGISTICS_PERFORMANCE_BASED_ON_MANUFACTURER%E2%80%99S_PERSPECTIVE_-_THE_ROLE_OF_TRUST_AS_A_MEDIATOR.pdf |