Symptoms versus problems (SVP) in household high speed broadband (HSBB): regaining momentum for Unifi, Malaysia
Problem identification is a talent and skill set required in all leaders. The objective of this study is to reveal an improved research method by integrating mixed-method research combined with problem identification method (using symptoms versus problems (SVP) framework) for telco service provide...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Limited Liability Company “Consulting Publishing Company “Business Perspectives”
2015
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| Subjects: | |
| Online Access: | http://eprints.usm.my/29492/1/PPM_Publication_-_Noor_N._Kader_Ali%2C_Bin_Y._Soon%2C_Lee_S._Goh%2C_Nur_A._Ahmad_Razi.pdf |