Symptoms versus problems (SVP) in household high speed broadband (HSBB): regaining momentum for Unifi, Malaysia
Problem identification is a talent and skill set required in all leaders. The objective of this study is to reveal an improved research method by integrating mixed-method research combined with problem identification method (using symptoms versus problems (SVP) framework) for telco service provide...
Main Authors: | Kader Ali, Noor N, Soon, Bin Y., Goh, Lee S., Ahmad Razi, Nur A. |
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Format: | Article |
Language: | English |
Published: |
Limited Liability Company “Consulting Publishing Company “Business Perspectives”
2015
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Subjects: | |
Online Access: | http://eprints.usm.my/29492/1/PPM_Publication_-_Noor_N._Kader_Ali%2C_Bin_Y._Soon%2C_Lee_S._Goh%2C_Nur_A._Ahmad_Razi.pdf |
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