Performance management of a service unit in hotel theoretical review
This paper aims to review the existing literature on performance management in the F&B department of hotels, its processes, and its effective management system framework. This paper discusses food and beverage systems and explains a system model framework of performance management in the are...
| Auteurs principaux: | , |
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| Format: | Conference or Workshop Item |
| Langue: | English |
| Publié: |
2013
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| Sujets: | |
| Accès en ligne: | http://eprints.usm.my/34991/1/HBP24.pdf |