Kajian fenomena "No-Show Phenomenon" dalam kalangan calon yang telah ditawarkan kemasukan ke USM.

Like any other business institution, a higher education institution such as Universiti Sains Malaysia (USM) needs to understand its customer needs and wants in order to remain competitive and survive among higher education providers. This is also important in order to attract and retain the potenti...

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Bibliographic Details
Main Author: Abd Razak, Nordin
Format: Monograph
Published: Universiti Sains Malaysia 2017
Subjects: